Terms Of Use, Cookie and Privacy Policies


These policy notices are served by:

Business:

Marc Adams trading as "Web Design Dover"
We are responsible for your personal data (referred to as "I", "our", "us", or "we" in these policies)

Address:

7 Chilton Avenue, Temple Ewell, Dover, Kent. CT163EF

This Website:

WebDesignDover.co.uk

Contact:

For any policy questions or requests, please use the contact details on our website.

Key Definitions

  • "I", "our", "us", or "we" is defined above.
  • "you", "the user" refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner's Office.
  • Cookies mean small files stored on a user's computer or device.

Terms of Use Policy

You must be at least 18 years of age to use this website (the 'age of majority' for the UK). By using this website and agreeing to this policy, you represent and warrant that you are at least 18 years of age.

Third-Party Links

This website may include links, plug-ins and applications which may re-direct you to third-party websites (E.g. Facebook, Instagram etc). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are neither responsible for their content nor their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Copyright

You cannot make, transmit or store electronic copies of this website's content without our permission. All content included on this website, is our property, and as such is protected by copyright.

Governing Law And Jurisdiction

These Terms Of Use, Cookie and Privacy Policies, shall be governed by English Law and subject to the exclusive jurisdiction of the courts of England and Wales.

Internet Cookie Policy

This Internet Cookie Policy describes how we use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, and to display relevant content etc.

Some cookies will be saved for specific time periods, where others may last indefinitely. Our cookies fall into two categories:

Strictly Necessary

These cookies are essential for the site to function as intended, they do not gather information about you for marketing nor track where you go on the internet. For example, for an e-commerce store to remember the items within your basket so you can complete the order at a later date.

Analytics

These cookies store information about you, where you go on our site and how you arrived to the site. They enable us to monitor the site's performance and how people interact with it (e.g., which pages are visited). We can then use this information to make changes which we hope will improve the site.

Our site uses analytics cookies from: Google Analytics

How To Manage Your Cookies

You can manage and delete your cookies through your browser at any time. For further details, we recommend this article, which is published by the UK information commissioners office. To block cookies used by Google Analytics, Google has published the following tool.

Privacy Policy

Privacy Policy

This privacy policy explains how we control, process, handle and protect your personal information through our business and while you use this website. If you do not agree to the following policy, you should cease viewing/using this website, and or refrain from submitting your personal data to us.

Processing of your Personal Data

We adhere to the UK General Data Protection Regulation (UK GDPR) when controlling and/or processing any personal information about you. Below, we have grouped the personal information that we may collect and described the lawful bases that we use to process this information:

Lawful basis:

Consent

Where our purpose for processing is:

For the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims.

Which is necessary because:

We need to act on communications sent to us from a range of channels including the contact form on the website, email, social media, text or any other form of communication with us.

We process your information in the following ways:

To reply to communications, keep records of your communications, and to establish, pursue or defend legal claims.

Data retention period:

We will continue to process your information under this basis until you withdraw consent, or it is determined your consent no longer exists. 

Sharing your information:

We do not share your information with third parties, unless either required by UK law or you explicitly request the information is shared.

Lawful basis:

Contract

Where our purpose for processing is:

For the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

Which is necessary because:

We need to supply the goods and/or services you have purchased and to keep records of such transactions.

We process your information in the following ways:

For the purpose of recording data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details and your card details.

Data retention period:

We will continue to process your information under this basis until you withdraw consent, or it is determined your consent no longer exists. Under UK Law, we are required to keep your details for six years for tax accounting purposes.

Sharing your information:

We do not share your information with third parties, unless either required by UK law, or you explicitly request the information is shared.

Lawful basis:

Consent

This website notifies the user that cookies are being used and refers the user to the Internet Cookie Policy so they can take the appropriate action if required.

Where our purpose for processing is:

By using cookies we store two types of information:

(1) Strictly necessary data - essential for the website to work correctly. 

(2) Analytics data - information about you and your interaction with this website.

Which is necessary because:

We need to process this data for the website to function correctly. We also need to analyse your use of the website, so we can understand the website's effectiveness and how to improve it.

We process your information in the following ways:

We analyse data about your use of the website, such as details about your browser, length of visit to pages on the website, number of page views, navigation paths etc. The source of this data is from Google's analytics system.

Data retention period:

Strictly necessary data will be kept while you use the website's functionality, and analytics data will be kept by Google according to Google's privacy policies. To manage your cookie data, please refer to the above "Internet Cookie Policy" section.

Sharing your information:

We do not share your personal information with third parties, unless required by UK law. However, website analytical data is collected and held by third parties i.e. Google

Data Security and Protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures for how we store, access, and manage that information. We do not publicly disclose our exact data security methods, but if you contact us through this website, we would be happy to discuss any concerns you may have.

Your Individual Rights

Under data protection law, you have rights including:
 

  • Your right of access - you have the right to ask us for copies of your personal information. 
  • Your right to rectification - you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
  • Your right to erasure - you have the right to ask us to erase your personal information in certain circumstances. 
  • Your right to restriction of processing - you have the right to ask us to restrict the processing of your personal information in certain circumstances. 
  • Your right to object to processing - you have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.


You can read more about your rights in detail here. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

How to Complain

If you have any concerns about our use of your personal information, please contact us through this website and we will try to resolve your issue.

You also have the right to complain to the ICO [https://ico.org.uk] if you feel there is a problem with the way we are handling your complaint. We handle subject access requests in accordance with the UK GDPR.

Resources & Further Information